Blog

As December winds down and patients book January visits, a familiar pressure system forms. New cards. New deductibles. New networks. Welcome to the Insurance Change Blizzard—and here's how to prepare before it hits.

We are launching Learn.calvient.com: Calvient’s Learning Hub—your resource for mastering healthcare operations. More than training, it’s a knowledge base to help teams adapt, integrate, and thrive. Inside, you’ll find step-by-step resources on essential workflows like prior authorizations, referrals, scheduling, and medical records. Whether you’re onboarding new staff or optimizing daily operations, the Learning Hub is here to guide you every step of the way.

Calvient has achieved A-Level STIR/SHAKEN attestation — the highest standard of call verification recognized by the FCC. Few vendors reach this level. By signing calls directly with our own certificate, we ensure patient reminders, payer calls, and referral coordination are delivered as trusted and verified, not flagged as spam. The result: higher answer rates, fewer no-shows, and more effective healthcare communication.

AI in healthcare isn’t about adding more tools — it’s about delivering outcomes. In this piece, we explain why the future belongs to Agentic Orchestration Platforms (AOPs) and how Calvient is building the category-defining solution for workflow automation, EHR integration, and operational efficiency.

Healthcare operations demand orchestration: centralization, visibility, acceleration, and safe automation. That’s why we built Calvient. Over time, it has evolved into something with a clear identity and rightful place in practice operations — a platform concept we sometimes call Calvient 2.0. The vision for this platform is sharper, the principles clearer, and the trajectory more defined. This post begins to put that vision into words — to share why Calvient is not just another software tool, but the Agentic Workflow Cockpit for healthcare. A platform that helps all staff manage the messy, high-stakes tasks EHRs never solved well.

This week, the Calvient team joins thousands of organizations across the country to celebrate National Health Center Week (NHCW 2025)—honoring the mission, growth, and impact of community health centers (CHCs) and federally qualified health centers (FQHCs).

Survey data confirms what many in healthcare operations already know: leaders need real, measurable results from their technology—especially when it comes to reducing admin burden, improving workflows, and integrating with EHRs. Because AI projects and vendor selection can be tedious and risky, healthcare leaders in patient access, revenue cycle, and operations are doubling down on the foundational areas Calvient is purpose-built to strengthen.

Calvient is Florida-bound! Catch us at NICA 2025 for live demos that wipe out fax backlogs, PA delays, and referral headaches for infusion centers—and join our session at FSR’s Annual Meeting to explore real-world wins (and pitfalls) when bringing AI into rheumatology practices.

Independent private practices play a vital role in delivering personalized, community-based care but face significant challenges—financial pressures, regulatory hurdles, and competition from larger systems. Calvient’s platform is designed to level the playing field by offering affordable, AI-driven tools for workflow and communication, ensuring both small clinics and large health systems have access to technology that enhances patient care.

Patient no-shows cost practices thousands. Here's how to reduce them by 30% or more.

Healthcare demands solutions that address real problems. The era of superficial technology is over. So, what does it mean to be practical? It means deeply understanding the challenges, providing the right suite of tools to solve them, and partnering with customers to ensure they receive maximum value.

This blog post explains why MIPS often becomes an afterthought for clinics, leading to costly reimbursement reductions. It highlights how Calvient’s care coordination platform helps by centralizing communication, integrating seamlessly with your EHR, and automating key tasks such as referral loop closure, post-discharge follow-ups, and pre-visit patient identification for screenings and PROMs. The post outlines how these capabilities enable clinics to be proactive, reduce errors, and safeguard revenue.

High referral volume looks good on paper—but without quality, it leads to delays, missed care, and lost revenue. Learn why referral quality matters just as much as quantity, and how Calvient helps healthcare organizations streamline both inbound and outbound workflows for stronger growth and better patient outcomes.

I once heard someone say they wish they could get rid of all fax machines. But fax machines aren't the real villain—unstructured data is. This post argues that healthcare should improve, not eliminate, fax-based document workflows with AI and automation to handle complex clinical information more effectively and reduce administrative burdens.

Calvient’s latest release highlights the launch of Practice Intelligence, an AI-powered tool that automates workflows like authorizations and medical records requests, alongside platform enhancements such as patient form barcoding, address type-ahead search, and improved EHR integrations. These updates empower practices to work smarter, scale efficiently, and enhance the patient experience.

Oklahoma Arthritis Center used the Calvient Platform to boost Google ratings by sending tailored post-visit surveys, encouraging reviews and providing real-time performance insights.

Oklahoma Arthritis Center transformed their fax workflows with Practice Inbox by Calvient, reducing inbox depth by 65%, cutting processing times from six days to one, and managing over a million pages annually without adding staff. This AI-powered platform streamlined operations, improved accuracy, and empowered their team to focus on patient care.

Calvient’s partnership with Oklahoma Arthritis Center has significantly improved operational efficiency and patient care, with plans to further enhance their impact as OAC continues to expand across Oklahoma.

By leveraging Calvient Channels’ advanced patient communication and analytics tools, Oklahoma Arthritis Center has achieved an ultra-low no-show rate and increased patient attendance, setting new standards for efficiency and care quality.

Calvient is proud to join the Free Market Medical Association, reinforcing our commitment to price transparency, value, and equality. We believe healthcare technology should empower practices with fair pricing, open access, and freedom from vendor lock-in.

Check out the latest updates to Calvient’s suite, including calendar and dark mode features for SingleClique, outbound faxing and annotation in Practice Inbox, and a sneak peek at the upcoming Practice Intelligence launch!

This week’s updates include new features across our Channels and SingleClique products, such as enhanced appointment reminders with calendar integration, improved text message limits, and new event scheduling and survey capabilities in SingleClique, alongside various optimizations and fixes to streamline user experience and performance.

Stay informed about our latest product updates: Channels and Practice Inbox now feature enhanced UI, updated reminder confirmation touchtones, a new productivity burndown tracker, an efficient physician signature workflow, and important bug fixes for an improved user experience.

Medical records delays aren’t just administrative burdens—they impact lives. Learn how Calvient’s Practice Inbox transforms records workflows, reduces staff strain, and ensures critical care coordination happens when it matters most. This is tech that meets real-world urgency.

Healthcare professionals know the drill: mountains of paperwork, endless faxes, and time-consuming data entry. Documents are a necessary part of patient care, but they often feel like a burden. This post explores the challenges of managing healthcare paperwork and discusses potential ways to streamline these essential but often frustrating processes.

Calvient's Digital Front Door Report Card helps healthcare providers evaluate and improve their online patient engagement and accessibility, ensuring a seamless digital experience for patients.

This blog post highlights the importance for healthcare practices to adapt to the digital expectations of Millennials, who are now turning 40, to remain competitive and relevant in the evolving healthcare landscape.

Discover how Calvient’s research on over 50,000 appointments reveals the most effective communication channels to reduce no-show rates and improve patient engagement.

No-shows in healthcare significantly harm both patients and providers by missing crucial care opportunities and causing financial and operational inefficiencies, but Calvient’s patient engagement solutions can mitigate these issues, ensuring better patient care and optimized practice operations.

Your Google star rating is crucial for attracting new patients, and Calvient Channels can help you proactively manage and improve your online reviews to ensure your reputation reflects the quality of care you provide.

Loss to follow-up in healthcare is a pervasive issue that significantly impacts patient outcomes and the financial health of organizations, but innovative solutions like Calvient’s Channels platform can effectively address this challenge by improving patient engagement and care coordination.

The era of eFax has ended, as advancements in AI-powered fax processing, like Calvient's Practice Inbox, now provide efficient, searchable, and automated solutions for managing medical records.

PRESS RELEASE: Calvient's integration with Veradigm PM through the Unity Platform is revolutionizing healthcare by streamlining operations and enhancing patient care, setting a new standard in the industry.

Calvient emphasizes the importance of supporting healthcare providers first, arguing that technology should enhance, not replace, the provider-patient relationship, and critiques the messiah complex of healthcare tech vendors who overstate their impact on healthcare delivery. Their mission is to simplify practitioners' lives through technology, ensuring tools and services align with the needs of both providers and patients to improve care delivery.

Calvient is revolutionizing the referral process in healthcare by automating and integrating referral management, enhancing communication, improving data management and analytics, and focusing on user-friendly design, to address the inefficiencies and complexities of traditional methods.

Calvient introduces Spanish and French Canadian language support to its Channels platform, enhancing accessibility and user experience for a diverse patient base.

Calvient Channels transforms healthcare clinics by effectively managing no-show rates through direct, multilingual communication, real-time insights, efficient rescheduling, and comprehensive analytics, enhancing patient engagement and operational efficiency.

The article likens American football strategies to healthcare reform, suggesting small, consistent improvements and automation of routine tasks can enhance patient care, urging healthcare administrators to focus on incremental changes.

The leadership team at Calvient, with experience in both SaaS and healthcare IT, criticizes healthcare tech companies for their slow and costly software development, challenges the industry's resistance to modern tech practices, and emphasizes the urgency to deliver value to patients.

Building a successful digital front door (DFD) requires balancing both patient and provider needs, ensuring operational efficiencies without sidelining the crucial contributions of healthcare professionals.

With the industry mean of no-show being 18% it is a clear starting place for solving real, acute problems for healthcare systems: winning lost revenue.