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Patient Engagement

Keep patients on track—automatically.

No-shows, missed follow-ups, and incomplete authorizations cost practices thousands in lost revenue and outcomes. Calvient Patient Engagement automates reminders, educational content, and intelligent outreach—keeping patients informed, reducing administrative burden, and improving care continuity.

Intelligent engagement that works

Not just reminders. Not just broadcasts. Personalized, timely communication that keeps patients engaged and practices running smoothly.

Automated Appointment Reminders

SMS, email, and phone reminders sent at optimal times based on patient behavior and preferences—reducing no-shows by up to 40%.

Smart Follow-Up Sequences

Automatically reach out after visits, procedures, or prescription refills to ensure patients stay on track with treatment plans.

Pre-Visit Preparation

Send patients appointment prep instructions, forms, and insurance verification requests ahead of time—improving check-in speed and reducing admin load.

Patient Education Library

Deliver condition-specific education and wellness content based on diagnosis, specialty, and care plan—empowering patients and reducing call volume.

Two-Way Communication

Let patients respond to reminders, reschedule appointments, or ask questions—without picking up the phone or waiting on hold.

Multi-Channel Outreach

Reach patients where they are—text, email, phone, or patient portal. Calvient adapts messaging based on response rates and preferences.

The impact is measurable

↓ 40%
Reduction in no-shows
↑ 2x
Increase in follow-up compliance
↓ 60%
Fewer administrative calls

Real use cases

Specialty

Specialty Practices

Rheumatology, oncology, and cardiology practices use automated education sequences to prep patients for complex treatments and reduce anxiety—leading to better adherence and fewer missed appointments.

Primary Care

Primary Care Networks

Value-based care groups leverage engagement tools to close care gaps, send preventive reminders, and track patient outreach—improving quality metrics and bonus payments.

Surgical

Surgical Centers

Ambulatory surgery centers send pre-op instructions, consent forms, and recovery guidance automatically—reducing cancellations and improving patient satisfaction.

Multi-Site

Multi-Location Groups

Healthcare organizations with multiple sites use centralized engagement campaigns to maintain brand consistency and reduce per-location admin burden.

Ready to Transform Your Practice?

Don't let outdated systems hold you back—take the next step toward better patient care and operational efficiency.

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