Missed appointments can be a silent killer for healthcare practices, impacting both patient care and operational efficiency. At Calvient, we’ve just concluded an eye-opening study, analyzing over 50,000 appointments to uncover the most effective communication channels for reducing no-show rates. The results are in, and they reveal the power of a multi-channel approach.
Key Findings:
• Email Reminders: Reduced no-show rates by 2.3%.
• Text Messages: Achieved a 1.9% reduction.
• Phone Calls: Contributed to a 1.5% decrease.
For patients over 60, the impact was even more pronounced with email reminders leading to a 2.7% reduction, followed by phone calls at 1.8%.
Our study highlights the crucial role of combining email, SMS, and phone call reminders to ensure patients stick to their appointments. This multi-channel strategy can be a game-changer for healthcare providers aiming to enhance patient engagement and reduce no-shows.
Curious about the detailed insights and actionable recommendations? Download our comprehensive white paper to dive deeper into the data and transform your patient engagement strategy.
By leveraging these findings, you can improve patient adherence, streamline operations, and provide better care. Don’t let missed appointments drain your practice—explore our research today!
Ensure you are ahead in patient engagement. Access the full white paper now and start implementing strategies that work!