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My patients are often lost to follow-up!

Loss to follow-up (LTFU) refers to patients who do not return for necessary follow-up appointments or treatments, which can lead to worsened health outcomes and increased healthcare costs.

Why This Problem Matters

This issue can have serious implications for both patients and healthcare providers. For patients, missed follow-ups can result in untreated conditions, deteriorating health, and increased risk of complications. For healthcare providers, it means lost revenue, decreased patient satisfaction, and potential liability issues.

If the problem is not addressed:

  • Worsened Patient Outcomes: Conditions can go untreated, leading to serious health complications.
  • Increased Healthcare Costs: Delayed treatments can result in higher costs for more intensive care.
  • Revenue Loss: Missed follow-up appointments translate to lost income for the practice.
  • Decreased Patient Satisfaction: Patients who don't feel adequately followed up may seek care elsewhere.
  • Legal Risks: Failure to follow up appropriately can expose providers to malpractice claims.

How Calvient Helps

Calvient's Channels platform ensures consistent and effective follow-up with patients through automated reminders and communication tools. The platform facilitates timely follow-up appointments by sending personalized reminders and providing easy scheduling options. This reduces the likelihood of patients falling through the cracks and helps maintain continuous care.

Relevant Features

  • Automated Follow-Up Reminders: Sends personalized reminders for follow-up appointments via text, email, or phone.
  • Easy Scheduling and Rescheduling: Allows patients to easily book and adjust follow-up appointments, reducing barriers to care.
  • Two-Way Communication: Enables patients to communicate directly with the clinic to confirm appointments or ask questions.
  • Patient Center Access: Provides a user-friendly interface for patients to manage their appointments and receive updates.

Related Challenges

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