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Calvient Status Support

Calvient status

System status

All systems operational

Last updated October 6, 2026 at 1:55 AM CDT

Services

Uptime calculated from recorded incidents during the previous 90 completed days.

No incident recorded Partial outage Full outage Unavailable

Calvient System

Operational

99.96% uptime

  1. July 8, 2026: No incident recorded
  2. July 9, 2026: No incident recorded
  3. July 10, 2026: No incident recorded
  4. July 11, 2026: No incident recorded
  5. July 12, 2026: No incident recorded
  6. July 13, 2026: No incident recorded
  7. July 14, 2026: No incident recorded
  8. July 15, 2026: No incident recorded
  9. July 16, 2026: No incident recorded
  10. July 17, 2026: Partial outage
  11. July 18, 2026: No incident recorded
  12. July 19, 2026: No incident recorded
  13. July 20, 2026: No incident recorded
  14. July 21, 2026: No incident recorded
  15. July 22, 2026: No incident recorded
  16. July 23, 2026: No incident recorded
  17. July 24, 2026: No incident recorded
  18. July 25, 2026: No incident recorded
  19. July 26, 2026: No incident recorded
  20. July 27, 2026: No incident recorded
  21. July 28, 2026: No incident recorded
  22. July 29, 2026: No incident recorded
  23. July 30, 2026: No incident recorded
  24. July 31, 2026: No incident recorded
  25. August 1, 2026: No incident recorded
  26. August 2, 2026: No incident recorded
  27. August 3, 2026: No incident recorded
  28. August 4, 2026: No incident recorded
  29. August 5, 2026: No incident recorded
  30. August 6, 2026: No incident recorded
  31. August 7, 2026: No incident recorded
  32. August 8, 2026: No incident recorded
  33. August 9, 2026: No incident recorded
  34. August 10, 2026: No incident recorded
  35. August 11, 2026: No incident recorded
  36. August 12, 2026: No incident recorded
  37. August 13, 2026: No incident recorded
  38. August 14, 2026: No incident recorded
  39. August 15, 2026: No incident recorded
  40. August 16, 2026: No incident recorded
  41. August 17, 2026: No incident recorded
  42. August 18, 2026: No incident recorded
  43. August 19, 2026: No incident recorded
  44. August 20, 2026: No incident recorded
  45. August 21, 2026: No incident recorded
  46. August 22, 2026: No incident recorded
  47. August 23, 2026: No incident recorded
  48. August 24, 2026: No incident recorded
  49. August 25, 2026: No incident recorded
  50. August 26, 2026: No incident recorded
  51. August 27, 2026: No incident recorded
  52. August 28, 2026: No incident recorded
  53. August 29, 2026: No incident recorded
  54. August 30, 2026: No incident recorded
  55. August 31, 2026: No incident recorded
  56. September 1, 2026: No incident recorded
  57. September 2, 2026: No incident recorded
  58. September 3, 2026: No incident recorded
  59. September 4, 2026: No incident recorded
  60. September 5, 2026: No incident recorded
  61. September 6, 2026: No incident recorded
  62. September 7, 2026: No incident recorded
  63. September 8, 2026: No incident recorded
  64. September 9, 2026: No incident recorded
  65. September 10, 2026: No incident recorded
  66. September 11, 2026: No incident recorded
  67. September 12, 2026: No incident recorded
  68. September 13, 2026: No incident recorded
  69. September 14, 2026: Partial outage
  70. September 15, 2026: No incident recorded
  71. September 16, 2026: No incident recorded
  72. September 17, 2026: No incident recorded
  73. September 18, 2026: No incident recorded
  74. September 19, 2026: No incident recorded
  75. September 20, 2026: No incident recorded
  76. September 21, 2026: No incident recorded
  77. September 22, 2026: No incident recorded
  78. September 23, 2026: No incident recorded
  79. September 24, 2026: No incident recorded
  80. September 25, 2026: No incident recorded
  81. September 26, 2026: No incident recorded
  82. September 27, 2026: No incident recorded
  83. September 28, 2026: No incident recorded
  84. September 29, 2026: No incident recorded
  85. September 30, 2026: No incident recorded
  86. October 1, 2026: No incident recorded
  87. October 2, 2026: No incident recorded
  88. October 3, 2026: No incident recorded
  89. October 4, 2026: No incident recorded
  90. October 5, 2026: No incident recorded

EHR Integration

Operational

99.72% uptime

  1. July 8, 2026: No incident recorded
  2. July 9, 2026: Full outage
  3. July 10, 2026: No incident recorded
  4. July 11, 2026: No incident recorded
  5. July 12, 2026: No incident recorded
  6. July 13, 2026: No incident recorded
  7. July 14, 2026: No incident recorded
  8. July 15, 2026: No incident recorded
  9. July 16, 2026: No incident recorded
  10. July 17, 2026: No incident recorded
  11. July 18, 2026: No incident recorded
  12. July 19, 2026: No incident recorded
  13. July 20, 2026: No incident recorded
  14. July 21, 2026: Full outage
  15. July 22, 2026: No incident recorded
  16. July 23, 2026: No incident recorded
  17. July 24, 2026: No incident recorded
  18. July 25, 2026: No incident recorded
  19. July 26, 2026: No incident recorded
  20. July 27, 2026: No incident recorded
  21. July 28, 2026: No incident recorded
  22. July 29, 2026: No incident recorded
  23. July 30, 2026: No incident recorded
  24. July 31, 2026: No incident recorded
  25. August 1, 2026: No incident recorded
  26. August 2, 2026: No incident recorded
  27. August 3, 2026: No incident recorded
  28. August 4, 2026: No incident recorded
  29. August 5, 2026: No incident recorded
  30. August 6, 2026: No incident recorded
  31. August 7, 2026: Partial outage
  32. August 8, 2026: No incident recorded
  33. August 9, 2026: No incident recorded
  34. August 10, 2026: No incident recorded
  35. August 11, 2026: No incident recorded
  36. August 12, 2026: No incident recorded
  37. August 13, 2026: Partial outage
  38. August 14, 2026: No incident recorded
  39. August 15, 2026: No incident recorded
  40. August 16, 2026: No incident recorded
  41. August 17, 2026: No incident recorded
  42. August 18, 2026: No incident recorded
  43. August 19, 2026: No incident recorded
  44. August 20, 2026: No incident recorded
  45. August 21, 2026: No incident recorded
  46. August 22, 2026: No incident recorded
  47. August 23, 2026: No incident recorded
  48. August 24, 2026: No incident recorded
  49. August 25, 2026: No incident recorded
  50. August 26, 2026: No incident recorded
  51. August 27, 2026: No incident recorded
  52. August 28, 2026: No incident recorded
  53. August 29, 2026: No incident recorded
  54. August 30, 2026: No incident recorded
  55. August 31, 2026: No incident recorded
  56. September 1, 2026: No incident recorded
  57. September 2, 2026: No incident recorded
  58. September 3, 2026: No incident recorded
  59. September 4, 2026: No incident recorded
  60. September 5, 2026: No incident recorded
  61. September 6, 2026: No incident recorded
  62. September 7, 2026: No incident recorded
  63. September 8, 2026: No incident recorded
  64. September 9, 2026: No incident recorded
  65. September 10, 2026: No incident recorded
  66. September 11, 2026: No incident recorded
  67. September 12, 2026: No incident recorded
  68. September 13, 2026: No incident recorded
  69. September 14, 2026: No incident recorded
  70. September 15, 2026: No incident recorded
  71. September 16, 2026: No incident recorded
  72. September 17, 2026: No incident recorded
  73. September 18, 2026: No incident recorded
  74. September 19, 2026: No incident recorded
  75. September 20, 2026: No incident recorded
  76. September 21, 2026: No incident recorded
  77. September 22, 2026: No incident recorded
  78. September 23, 2026: No incident recorded
  79. September 24, 2026: No incident recorded
  80. September 25, 2026: No incident recorded
  81. September 26, 2026: No incident recorded
  82. September 27, 2026: No incident recorded
  83. September 28, 2026: No incident recorded
  84. September 29, 2026: No incident recorded
  85. September 30, 2026: No incident recorded
  86. October 1, 2026: No incident recorded
  87. October 2, 2026: No incident recorded
  88. October 3, 2026: No incident recorded
  89. October 4, 2026: No incident recorded
  90. October 5, 2026: No incident recorded

EDI Clearinghouse

Operational

100% uptime

  1. July 8, 2026: No incident recorded
  2. July 9, 2026: No incident recorded
  3. July 10, 2026: No incident recorded
  4. July 11, 2026: No incident recorded
  5. July 12, 2026: No incident recorded
  6. July 13, 2026: No incident recorded
  7. July 14, 2026: No incident recorded
  8. July 15, 2026: No incident recorded
  9. July 16, 2026: No incident recorded
  10. July 17, 2026: No incident recorded
  11. July 18, 2026: No incident recorded
  12. July 19, 2026: No incident recorded
  13. July 20, 2026: No incident recorded
  14. July 21, 2026: No incident recorded
  15. July 22, 2026: No incident recorded
  16. July 23, 2026: No incident recorded
  17. July 24, 2026: No incident recorded
  18. July 25, 2026: No incident recorded
  19. July 26, 2026: No incident recorded
  20. July 27, 2026: No incident recorded
  21. July 28, 2026: No incident recorded
  22. July 29, 2026: No incident recorded
  23. July 30, 2026: No incident recorded
  24. July 31, 2026: No incident recorded
  25. August 1, 2026: No incident recorded
  26. August 2, 2026: No incident recorded
  27. August 3, 2026: No incident recorded
  28. August 4, 2026: No incident recorded
  29. August 5, 2026: No incident recorded
  30. August 6, 2026: No incident recorded
  31. August 7, 2026: No incident recorded
  32. August 8, 2026: No incident recorded
  33. August 9, 2026: No incident recorded
  34. August 10, 2026: No incident recorded
  35. August 11, 2026: No incident recorded
  36. August 12, 2026: No incident recorded
  37. August 13, 2026: No incident recorded
  38. August 14, 2026: No incident recorded
  39. August 15, 2026: No incident recorded
  40. August 16, 2026: No incident recorded
  41. August 17, 2026: No incident recorded
  42. August 18, 2026: No incident recorded
  43. August 19, 2026: No incident recorded
  44. August 20, 2026: No incident recorded
  45. August 21, 2026: No incident recorded
  46. August 22, 2026: No incident recorded
  47. August 23, 2026: No incident recorded
  48. August 24, 2026: No incident recorded
  49. August 25, 2026: No incident recorded
  50. August 26, 2026: No incident recorded
  51. August 27, 2026: No incident recorded
  52. August 28, 2026: No incident recorded
  53. August 29, 2026: No incident recorded
  54. August 30, 2026: No incident recorded
  55. August 31, 2026: No incident recorded
  56. September 1, 2026: No incident recorded
  57. September 2, 2026: No incident recorded
  58. September 3, 2026: No incident recorded
  59. September 4, 2026: No incident recorded
  60. September 5, 2026: No incident recorded
  61. September 6, 2026: No incident recorded
  62. September 7, 2026: No incident recorded
  63. September 8, 2026: No incident recorded
  64. September 9, 2026: No incident recorded
  65. September 10, 2026: No incident recorded
  66. September 11, 2026: No incident recorded
  67. September 12, 2026: No incident recorded
  68. September 13, 2026: No incident recorded
  69. September 14, 2026: No incident recorded
  70. September 15, 2026: No incident recorded
  71. September 16, 2026: No incident recorded
  72. September 17, 2026: No incident recorded
  73. September 18, 2026: No incident recorded
  74. September 19, 2026: No incident recorded
  75. September 20, 2026: No incident recorded
  76. September 21, 2026: No incident recorded
  77. September 22, 2026: No incident recorded
  78. September 23, 2026: No incident recorded
  79. September 24, 2026: No incident recorded
  80. September 25, 2026: No incident recorded
  81. September 26, 2026: No incident recorded
  82. September 27, 2026: No incident recorded
  83. September 28, 2026: No incident recorded
  84. September 29, 2026: No incident recorded
  85. September 30, 2026: No incident recorded
  86. October 1, 2026: No incident recorded
  87. October 2, 2026: No incident recorded
  88. October 3, 2026: No incident recorded
  89. October 4, 2026: No incident recorded
  90. October 5, 2026: No incident recorded

AI Phone Caller

Operational

100% uptime

  1. July 8, 2026: No incident recorded
  2. July 9, 2026: No incident recorded
  3. July 10, 2026: No incident recorded
  4. July 11, 2026: No incident recorded
  5. July 12, 2026: No incident recorded
  6. July 13, 2026: No incident recorded
  7. July 14, 2026: No incident recorded
  8. July 15, 2026: No incident recorded
  9. July 16, 2026: No incident recorded
  10. July 17, 2026: No incident recorded
  11. July 18, 2026: No incident recorded
  12. July 19, 2026: No incident recorded
  13. July 20, 2026: No incident recorded
  14. July 21, 2026: No incident recorded
  15. July 22, 2026: No incident recorded
  16. July 23, 2026: No incident recorded
  17. July 24, 2026: No incident recorded
  18. July 25, 2026: No incident recorded
  19. July 26, 2026: No incident recorded
  20. July 27, 2026: No incident recorded
  21. July 28, 2026: No incident recorded
  22. July 29, 2026: No incident recorded
  23. July 30, 2026: No incident recorded
  24. July 31, 2026: No incident recorded
  25. August 1, 2026: No incident recorded
  26. August 2, 2026: No incident recorded
  27. August 3, 2026: No incident recorded
  28. August 4, 2026: No incident recorded
  29. August 5, 2026: No incident recorded
  30. August 6, 2026: No incident recorded
  31. August 7, 2026: No incident recorded
  32. August 8, 2026: No incident recorded
  33. August 9, 2026: No incident recorded
  34. August 10, 2026: No incident recorded
  35. August 11, 2026: No incident recorded
  36. August 12, 2026: No incident recorded
  37. August 13, 2026: No incident recorded
  38. August 14, 2026: No incident recorded
  39. August 15, 2026: No incident recorded
  40. August 16, 2026: No incident recorded
  41. August 17, 2026: No incident recorded
  42. August 18, 2026: No incident recorded
  43. August 19, 2026: No incident recorded
  44. August 20, 2026: No incident recorded
  45. August 21, 2026: No incident recorded
  46. August 22, 2026: No incident recorded
  47. August 23, 2026: No incident recorded
  48. August 24, 2026: No incident recorded
  49. August 25, 2026: No incident recorded
  50. August 26, 2026: No incident recorded
  51. August 27, 2026: No incident recorded
  52. August 28, 2026: No incident recorded
  53. August 29, 2026: No incident recorded
  54. August 30, 2026: No incident recorded
  55. August 31, 2026: No incident recorded
  56. September 1, 2026: No incident recorded
  57. September 2, 2026: No incident recorded
  58. September 3, 2026: No incident recorded
  59. September 4, 2026: No incident recorded
  60. September 5, 2026: No incident recorded
  61. September 6, 2026: No incident recorded
  62. September 7, 2026: No incident recorded
  63. September 8, 2026: No incident recorded
  64. September 9, 2026: No incident recorded
  65. September 10, 2026: No incident recorded
  66. September 11, 2026: No incident recorded
  67. September 12, 2026: No incident recorded
  68. September 13, 2026: No incident recorded
  69. September 14, 2026: No incident recorded
  70. September 15, 2026: No incident recorded
  71. September 16, 2026: No incident recorded
  72. September 17, 2026: No incident recorded
  73. September 18, 2026: No incident recorded
  74. September 19, 2026: No incident recorded
  75. September 20, 2026: No incident recorded
  76. September 21, 2026: No incident recorded
  77. September 22, 2026: No incident recorded
  78. September 23, 2026: No incident recorded
  79. September 24, 2026: No incident recorded
  80. September 25, 2026: No incident recorded
  81. September 26, 2026: No incident recorded
  82. September 27, 2026: No incident recorded
  83. September 28, 2026: No incident recorded
  84. September 29, 2026: No incident recorded
  85. September 30, 2026: No incident recorded
  86. October 1, 2026: No incident recorded
  87. October 2, 2026: No incident recorded
  88. October 3, 2026: No incident recorded
  89. October 4, 2026: No incident recorded
  90. October 5, 2026: No incident recorded

Chrome Extension

Operational

100% uptime

  1. July 8, 2026: No incident recorded
  2. July 9, 2026: No incident recorded
  3. July 10, 2026: No incident recorded
  4. July 11, 2026: No incident recorded
  5. July 12, 2026: No incident recorded
  6. July 13, 2026: No incident recorded
  7. July 14, 2026: No incident recorded
  8. July 15, 2026: No incident recorded
  9. July 16, 2026: No incident recorded
  10. July 17, 2026: No incident recorded
  11. July 18, 2026: No incident recorded
  12. July 19, 2026: No incident recorded
  13. July 20, 2026: No incident recorded
  14. July 21, 2026: No incident recorded
  15. July 22, 2026: No incident recorded
  16. July 23, 2026: No incident recorded
  17. July 24, 2026: No incident recorded
  18. July 25, 2026: No incident recorded
  19. July 26, 2026: No incident recorded
  20. July 27, 2026: No incident recorded
  21. July 28, 2026: No incident recorded
  22. July 29, 2026: No incident recorded
  23. July 30, 2026: No incident recorded
  24. July 31, 2026: No incident recorded
  25. August 1, 2026: No incident recorded
  26. August 2, 2026: No incident recorded
  27. August 3, 2026: No incident recorded
  28. August 4, 2026: No incident recorded
  29. August 5, 2026: No incident recorded
  30. August 6, 2026: No incident recorded
  31. August 7, 2026: No incident recorded
  32. August 8, 2026: No incident recorded
  33. August 9, 2026: No incident recorded
  34. August 10, 2026: No incident recorded
  35. August 11, 2026: No incident recorded
  36. August 12, 2026: No incident recorded
  37. August 13, 2026: No incident recorded
  38. August 14, 2026: No incident recorded
  39. August 15, 2026: No incident recorded
  40. August 16, 2026: No incident recorded
  41. August 17, 2026: No incident recorded
  42. August 18, 2026: No incident recorded
  43. August 19, 2026: No incident recorded
  44. August 20, 2026: No incident recorded
  45. August 21, 2026: No incident recorded
  46. August 22, 2026: No incident recorded
  47. August 23, 2026: No incident recorded
  48. August 24, 2026: No incident recorded
  49. August 25, 2026: No incident recorded
  50. August 26, 2026: No incident recorded
  51. August 27, 2026: No incident recorded
  52. August 28, 2026: No incident recorded
  53. August 29, 2026: No incident recorded
  54. August 30, 2026: No incident recorded
  55. August 31, 2026: No incident recorded
  56. September 1, 2026: No incident recorded
  57. September 2, 2026: No incident recorded
  58. September 3, 2026: No incident recorded
  59. September 4, 2026: No incident recorded
  60. September 5, 2026: No incident recorded
  61. September 6, 2026: No incident recorded
  62. September 7, 2026: No incident recorded
  63. September 8, 2026: No incident recorded
  64. September 9, 2026: No incident recorded
  65. September 10, 2026: No incident recorded
  66. September 11, 2026: No incident recorded
  67. September 12, 2026: No incident recorded
  68. September 13, 2026: No incident recorded
  69. September 14, 2026: No incident recorded
  70. September 15, 2026: No incident recorded
  71. September 16, 2026: No incident recorded
  72. September 17, 2026: No incident recorded
  73. September 18, 2026: No incident recorded
  74. September 19, 2026: No incident recorded
  75. September 20, 2026: No incident recorded
  76. September 21, 2026: No incident recorded
  77. September 22, 2026: No incident recorded
  78. September 23, 2026: No incident recorded
  79. September 24, 2026: No incident recorded
  80. September 25, 2026: No incident recorded
  81. September 26, 2026: No incident recorded
  82. September 27, 2026: No incident recorded
  83. September 28, 2026: No incident recorded
  84. September 29, 2026: No incident recorded
  85. September 30, 2026: No incident recorded
  86. October 1, 2026: No incident recorded
  87. October 2, 2026: No incident recorded
  88. October 3, 2026: No incident recorded
  89. October 4, 2026: No incident recorded
  90. October 5, 2026: No incident recorded

Mobile App

Operational

100% uptime

  1. July 8, 2026: No incident recorded
  2. July 9, 2026: No incident recorded
  3. July 10, 2026: No incident recorded
  4. July 11, 2026: No incident recorded
  5. July 12, 2026: No incident recorded
  6. July 13, 2026: No incident recorded
  7. July 14, 2026: No incident recorded
  8. July 15, 2026: No incident recorded
  9. July 16, 2026: No incident recorded
  10. July 17, 2026: No incident recorded
  11. July 18, 2026: No incident recorded
  12. July 19, 2026: No incident recorded
  13. July 20, 2026: No incident recorded
  14. July 21, 2026: No incident recorded
  15. July 22, 2026: No incident recorded
  16. July 23, 2026: No incident recorded
  17. July 24, 2026: No incident recorded
  18. July 25, 2026: No incident recorded
  19. July 26, 2026: No incident recorded
  20. July 27, 2026: No incident recorded
  21. July 28, 2026: No incident recorded
  22. July 29, 2026: No incident recorded
  23. July 30, 2026: No incident recorded
  24. July 31, 2026: No incident recorded
  25. August 1, 2026: No incident recorded
  26. August 2, 2026: No incident recorded
  27. August 3, 2026: No incident recorded
  28. August 4, 2026: No incident recorded
  29. August 5, 2026: No incident recorded
  30. August 6, 2026: No incident recorded
  31. August 7, 2026: No incident recorded
  32. August 8, 2026: No incident recorded
  33. August 9, 2026: No incident recorded
  34. August 10, 2026: No incident recorded
  35. August 11, 2026: No incident recorded
  36. August 12, 2026: No incident recorded
  37. August 13, 2026: No incident recorded
  38. August 14, 2026: No incident recorded
  39. August 15, 2026: No incident recorded
  40. August 16, 2026: No incident recorded
  41. August 17, 2026: No incident recorded
  42. August 18, 2026: No incident recorded
  43. August 19, 2026: No incident recorded
  44. August 20, 2026: No incident recorded
  45. August 21, 2026: No incident recorded
  46. August 22, 2026: No incident recorded
  47. August 23, 2026: No incident recorded
  48. August 24, 2026: No incident recorded
  49. August 25, 2026: No incident recorded
  50. August 26, 2026: No incident recorded
  51. August 27, 2026: No incident recorded
  52. August 28, 2026: No incident recorded
  53. August 29, 2026: No incident recorded
  54. August 30, 2026: No incident recorded
  55. August 31, 2026: No incident recorded
  56. September 1, 2026: No incident recorded
  57. September 2, 2026: No incident recorded
  58. September 3, 2026: No incident recorded
  59. September 4, 2026: No incident recorded
  60. September 5, 2026: No incident recorded
  61. September 6, 2026: No incident recorded
  62. September 7, 2026: No incident recorded
  63. September 8, 2026: No incident recorded
  64. September 9, 2026: No incident recorded
  65. September 10, 2026: No incident recorded
  66. September 11, 2026: No incident recorded
  67. September 12, 2026: No incident recorded
  68. September 13, 2026: No incident recorded
  69. September 14, 2026: No incident recorded
  70. September 15, 2026: No incident recorded
  71. September 16, 2026: No incident recorded
  72. September 17, 2026: No incident recorded
  73. September 18, 2026: No incident recorded
  74. September 19, 2026: No incident recorded
  75. September 20, 2026: No incident recorded
  76. September 21, 2026: No incident recorded
  77. September 22, 2026: No incident recorded
  78. September 23, 2026: No incident recorded
  79. September 24, 2026: No incident recorded
  80. September 25, 2026: No incident recorded
  81. September 26, 2026: No incident recorded
  82. September 27, 2026: No incident recorded
  83. September 28, 2026: No incident recorded
  84. September 29, 2026: No incident recorded
  85. September 30, 2026: No incident recorded
  86. October 1, 2026: No incident recorded
  87. October 2, 2026: No incident recorded
  88. October 3, 2026: No incident recorded
  89. October 4, 2026: No incident recorded
  90. October 5, 2026: No incident recorded

Incident history

Investigating Database Connectivity Issues

Calvient System · September 14, 2026 at 11:34 AM CDT–September 14, 2026 at 10:28 AM CDT · 1 hour

Resolved · Partial outage

A database connectivity issue was identified affecting part of the system. The incident was investigated and resolved. Service has returned to normal.

EHR Connectivity issues for document posting/search

EHR Integration · August 13, 2026 at 10:15 AM CDT–August 13, 2026 at 1:00 PM CDT · 2 hours

Resolved · Partial outage

A partial outage affected document posting and search functions due to issues with downstream, third-party cloud integrations. The incident began on August 13, 2026, at 3:15 PM UTC and was resolved by 6:00 PM UTC the same day. A support ticket was opened with the vendor to address the problem.

EHR Connectivity Issue

EHR Integration · August 7, 2026 at 12:30 PM CDT–August 7, 2026 at 1:30 PM CDT · 1 hour

Resolved · Partial outage

A third-party integration experienced downtime due to an issue with an external provider. This caused a partial disruption in connectivity for some customers. During the outage, transactions were queued and processed once the service was restored, minimizing the overall impact.

EHR Connectivity Issues

EHR Integration · July 21, 2026 at 12:30 PM CDT–July 21, 2026 at 2:15 PM CDT · 1 hour

Resolved · Full outage

On July 21, 2026, there was a partial disruption affecting EHR integrations through a third-party service. Starting around 12:40 PM, some calls to eClinicalWorks and NextGen EHR systems began to fail, particularly those related to document handling. Other functions, such as patient search, continued to work. The issue was suspected to be related to an external service outage. A high priority ticket was logged with the integration provider. Service began to recover around 2:20 PM, and the incident was resolved shortly after.

AI Integration Down

Calvient System · July 17, 2026 at 1:15 PM CDT–July 17, 2026 at 2:00 PM CDT · 45 minutes

Resolved · Partial outage

Between 1:25PM and 2:00PM on July 17, 2026, a system experienced issues processing AI requests due to rate limiting from an external provider. This caused a temporary disruption where users had to manually handle certain tasks. The issue was resolved by increasing system credits.

Document APIs Down

EHR Integration · July 9, 2026 at 7:45 AM CDT–July 9, 2026 at 8:15 AM CDT · 30 minutes

Resolved · Full outage

On July 9th, there was a partial outage affecting document posting APIs through a third-party integration. The disruption lasted for about 30 minutes in the morning before service was restored.