A packed two weeks across the platform. Here are the highlights.
Chrome Extension
- Smarter clinical question screening — fewer noisy prompts.
- Improved AI extraction from web pages.
- New website action UI with a status update endpoint, laying the foundation for agents to act on third-party portals on your behalf.
- One-click dismiss button on browser actions.
- A new browser action skillset rolling out behind a feature flag — ping your Calvient contact for early access.
AI agents
- New Call Agent tool plus a dedicated Outbound Call toolkit.
- Voice agents handle timeouts more gracefully and can save authorization context mid-call.
- Service request agents can now update SRs, attach diagnoses and CPT codes, and follow your AI rules directly.
- Inbox document agents gained tools for commenting, archiving, searching medications, and finding EHR assignees.
- Primary document processing now runs on the faster 5.4 Nano model.
- New cloud-based portal automation integration.
Good Faith Estimates (GFE)
End-to-end GFE workflow shipped: creation flow, refreshed PDF layout, dedicated tasklist columns, and a supporting data model.
Tasklists & workflow
- Schedule integrations redesigned — cleaner and more flexible.
- Task move + board functionality and a new due-date workflow.
- Status, tags, and assignees now live as regular tasklist columns.
- Medical policies surface as task attachments via tasklist config.
- Condensed row heights, better skeletons, and an unread icon for messaging tasks.
EHR & sync
- Batched patient and appointment sync for less load on EHR APIs.
- New error-diagnostics UI surfaces EHR sync issues directly in-app.
- Provider and patient sync improvements across our EHR integrations.
- Larger, feature-gated batch sizes and client-local date handling for high-volume patient sync.
- Stale EHR-matched patients refresh automatically on inbox AI match.
- Existing appointments no longer get overwritten on refresh.
- Cleaner handling when an EHR API is unavailable.
Inbox & documents
- OCR runs on all attachments now.
- Inbox sync shows the real document type instead of generic labels.
- Workflow approval panel works on patient-less inbox items.
- Record previews load dynamically — context fills in instead of blocking the open.
Faxing & transmissions
- Coversheet-only fax from compile records and confirmation faxes.
- Show all patient transmissions in task view.
- More MIME encodings supported for email audio.
- Fax tab aligned with the preview tab; tighter preview-and-send guard.
Patient records, medications, insurance
- Additional detail fields on the patient medications model and updated medication AI tools.
- Prescribing provider added to the medication list tool.
- HCPCS improvements.
- New insurance card artwork and viewer components for clearer in-app visuals.
- Prior auth status checks and mappings for prescription benefit workflows.
- New Calvient Clinical Questionnaire API for programmatic access.
- Prior auth screen now shows the correct user name.
Messaging & search
- "Choose recipient" dropdown for messaging paperwork.
- Fixed unresponsive message template search inside the messaging modal.
- Faster patient and contact search with rewritten name-search logic and improved sort order.
Newsletters & communication
- Send-via-email option for newsletters.
- Document-type logo configuration replaces the older "Document Logo Overlay" — more flexible.
Configuration & admin
- Config screen IA refined for client, org, and location screens.
- Portal credential fields wired into the org form.
- Fixed config settings being cut off and unscrollable.
- Per-client billing period support for arrears-to-advance transitions.
- Invoice collision guard plus a flexible month picker.
Polish & performance
- Reporting database improvements — faster analytics queries.
- Password provisioning moved to a background job — no more sync waits on user creation.
- Larger PDF processing timeouts.
- Standardized destructive buttons, modal footers, and UI components across the app.
- BulkActionsModal got submission guards and proper loading states.
- Patient info + direct link on the patient-reported issue screen.
- Roster export endpoint, expanded substitution variables for org/service templates, and three-part consolidated supported-language handling now complete.
Questions or anything looking off? Reach out to your Calvient contact. — The Calvient team