Derm referral packet
Biopsy report missing
EHR Integration
Operations automation for ModMed specialty practices
Calvient works alongside ModMed EMA to handle the operational layer your specialty EHR was never designed for — referral coordination, prior authorization follow-up, inbound document intake, and patient outreach for dermatology, orthopedics, GI, ENT, ophthalmology, and more.
No EHR replacement required
Live in under 10 weeks
Built for specialty workflows
What gets automated
Calvient runs alongside ModMed
Your specialty team stays in ModMed EMA for clinical documentation. Calvient handles the coordination, follow-up, and intake that surrounds it.
Inbound signals
Referral fax
Prior auth portal
Patient text
ModMed schedule feed
Ortho prior auth
Payer portal status stale
GI patient prep
Prep instructions not confirmed
Referral completeness check
Auth status follow-up
Specialty prep outreach
Built for the specialties ModMed serves
ModMed is designed around specialty workflows — and so is Calvient. Whether your practice handles high-volume referrals, complex prior auth requirements, or specialty-specific patient prep, the operational needs are consistent across the specialties ModMed covers.
Dermatology
Orthopedics
Gastroenterology
ENT / Otolaryngology
Ophthalmology
Urology
Oncology
Neurology
Cardiology
OB/GYN
Plastic Surgery
What Calvient adds to ModMed
ModMed EMA handles clinical documentation and specialty-specific charting. Calvient handles the operational workflows that run alongside it — the referrals, authorizations, faxes, and patient communication that fall between systems.
Referral Management
Capture inbound specialty referrals from fax and portal, verify that orders, imaging, and clinical notes are complete, chase missing records, and track every referral from intake through scheduling and consult-note return.
Prior Authorization Follow-Up
Track specialty prior auth submissions — skin biopsies, imaging, procedures, and infusions — automate payer portal status checks, flag aging and expiring authorizations, and keep your team out of the manual follow-up loop.
Inbound Fax & Document Intake
Classify inbound referral packets, lab results, imaging reports, and outside records automatically, extract patient and order details, and route each item to the right specialty team before anyone has to manually sort the queue.
Appointment Reminders & Specialty Prep
Send configurable reminder sequences, collect specialty-specific intake forms, distribute prep instructions for procedures like colonoscopies or injections, and surface which patients are not ready before the day of the visit.
Patient Outreach & No-Show Recovery
Run recall campaigns, post-procedure surveys, and no-show recovery sequences with response-aware branching so patient replies automatically route to scheduling, follow-up, or staff escalation.
Operational Reporting
Track referral turnaround, prior auth aging, queue depth, and team throughput across your specialty service lines in one reporting surface — so operations leaders see where work is stalling without pulling data from multiple tools.
How Calvient works with ModMed
Calvient sits alongside your existing ModMed environment as an operational layer — not a replacement. Your team keeps working in ModMed EMA for clinical documentation and specialty charting while Calvient handles the coordination, follow-up, and intake tasks that live outside the chart.
01
Connect to your ModMed environment
Calvient integrates with your ModMed instance to pull appointment data, patient context, and order information into its operational layer without disrupting your existing specialty clinical workflows.
02
Work runs in Calvient's operational layer
Referrals, prior auths, inbound faxes, and patient outreach are managed in Calvient's queue and task system — giving your operations team a purpose-built workspace for non-clinical work alongside EMA.
03
Outcomes write back to ModMed
Completed tasks, intake data, and patient readiness updates flow back to the appropriate ModMed records at defined handoff points — keeping both systems in sync without manual re-entry.
From signed contract to live on Calvient
Most ModMed practices are fully operational in under 10 weeks. The process has two distinct phases with different owners and timelines.
2 weeks
6 – 8 weeks
1
2 weeks
ModMed integration setup
Before Calvient can go live, a technical connection to your ModMed environment needs to be established. This process is managed on the ModMed side and typically takes around two weeks. Calvient coordinates the requirements, but the timeline here depends on ModMed's process.
API credentials provisioned by ModMed
Data access scopes confirmed
Test environment validated
2
6 – 8 weeks
Calvient platform implementation
Once the integration is active, Calvient's implementation team configures your specialty workflows, trains your staff, and goes live with your highest-priority use cases. The exact timeline depends on how much workflow customization is needed and how quickly your team gets comfortable with the platform.
Specialty workflow configuration and queue setup
Staff training by role and department
Go-live with your first active workflow
Common questions about Calvient and ModMed
Does Calvient replace ModMed EMA? +
No. Calvient works alongside ModMed EMA, not instead of it. Your specialty team stays in ModMed for clinical documentation and charting. Calvient handles the operational workflows that surround the chart — referral coordination, prior authorization follow-up, inbound fax intake, and patient outreach.
What does the ModMed integration actually do? +
Calvient connects to your ModMed instance to pull appointment schedules, patient demographics, and relevant clinical context. This allows Calvient to trigger readiness and prep workflows based on upcoming specialty visits, match inbound documents to the right patient record, and write completed task outcomes back to ModMed without manual re-entry.
Which ModMed specialties does Calvient support? +
Calvient works alongside ModMed across the specialties it covers, including dermatology, orthopedics, gastroenterology, ENT, ophthalmology, urology, oncology, cardiology, neurology, OB/GYN, and plastic surgery. The workflows — referral management, prior auth tracking, patient prep, and outreach — are consistent across specialty types.
How long does it take to go live with Calvient on ModMed? +
Most practices are operational within 10 weeks. The first two weeks are spent establishing the technical connection to ModMed — a process managed on the ModMed side. Calvient's implementation team then handles workflow configuration and staff training over the following six to eight weeks.
Is Calvient HIPAA compliant when integrated with ModMed? +
Yes. Calvient is HIPAA compliant with encrypted data in transit and at rest, tenant-level data isolation, role-based access controls, and a full audit log. A Business Associate Agreement is included with every customer agreement.
ModMed specialty practices
See Calvient working alongside your ModMed environment
Bring one real referral, prior auth, or intake process and we'll show how our platform and agents handle it from start to finish — without changing how your specialty team uses ModMed.