Skip to main content
📠

Too Many Faxes –
Not Enough Time

Healthcare still relies heavily on fax, but manual processing bogs down your team. Calvient's AI-powered Practice Inbox transforms fax chaos into streamlined workflows.

See How We Solve It

The Problem

Despite decades of digital transformation, fax remains the backbone of healthcare communication. Medical offices receive hundreds of faxes daily containing critical patient information—referrals, lab results, prior authorization requests, medical records, and prescription refills.

The problem isn't fax itself; it's the manual processing burden:

⏰ Time Drain

Staff spend hours sorting, routing, and filing faxes manually—time that could be spent on patient care.

❌ Lost Documents

Faxes get misfiled, overlooked, or sent to the wrong department, delaying patient care.

🔍 No Visibility

Multiple fax lines with no centralized tracking make it impossible to know what needs action.

😫 Staff Burnout

Repetitive fax processing is tedious work that contributes to employee frustration and turnover.

The Hidden Cost

A practice receiving 200 faxes per day spends approximately 3-4 hours daily just on fax processing—that's 15-20 hours per week of staff time that could be better utilized. At an average cost of $30/hour, that's $23,000-$31,000 annually spent on manual fax management alone.

How Calvient Solves It

Practice Inbox transforms your fax chaos into an intelligent, automated workflow that integrates directly with your EHR.

📥

Centralized Fax Inbox

All fax lines funnel into one HIPAA-secure inbox. No more checking multiple machines or services.

🤖

AI-Powered Classification

Automatically identifies document type, patient, and required action before anyone touches it.

🎯

Smart Routing

Documents automatically route to the right team member or department based on content and priority.

🔗

Direct EHR Filing

One-click filing to patient charts. Split, merge, and annotate documents without leaving the platform.

📚

Batch Scanning

Process high volumes of front-office forms or mailed documents quickly with AI assistance.

💬

Beyond Fax

Also handles email, SMS, and voicemail in the same unified workflow—truly omnichannel.

📊

Real Results

Oklahoma Arthritis Center

65%

Reduction in Fax Inbox Backlog

50%+

More Documents Processed

$0

Additional Staff Needed

"Calvient took control of our fax chaos. We're processing 50% more documents with the same team, and our backlog dropped by 65%. It's been transformative."

— Operations Director, Oklahoma Arthritis Center

Ready to Transform Your Practice?

Don't let outdated systems hold you back—take the next step toward better patient care and operational efficiency.

Request a personalized walkthrough