Calvient and Oklahoma Arthritis Center: Driving Excellence in Patient Care Across Oklahoma

Calvient Team

November 19, 2024

Calvient is thrilled to announce our partnership with the Oklahoma Arthritis Center (OAC), a leader in rheumatology and infusion services across Oklahoma. Founded in 2000 by Dr. Craig W. Carson, OAC has set the standard for comprehensive, compassionate care for patients with arthritis and autoimmune conditions. Their integrated healthcare model combines MRI, X-ray, ultrasound, bone density assessments, infusion therapy, research, and a full-service lab under one roof, ensuring patients receive exceptional care in one convenient location.

Streamlined Processes and Improved Patient Engagement

The adoption of Calvient’s solutions, including our Practice Inbox, has already made a significant impact by streamlining processes at OAC. The fax queue depth has been reduced by approximately 70%, allowing critical information to reach healthcare providers more efficiently. Additionally, OAC’s no-show rate has dropped to just 3%, ensuring more patients benefit from timely care. Thanks to Calvient’s post-visit surveys, positive patient feedback is now more visible, leading to a surge in five-star Google reviews.

Client Testimonial

Samuel Smith - Executive Director for OAC - provided a short interview to discuss the impact of this new partnership:

Why did you choose Calvient?

“Calvient’s modern solutions and dedication to adapting to our specific requirements made them an ideal partner. They have a deep understanding of the healthcare landscape, which sets them apart as a partner capable of supporting our mission.”


How does Calvient’s approach align with OAC’s values?

“Calvient’s approach aligns closely with our commitment to compassionate patient care and operational excellence. They prioritize ease of use and meaningful impact, benefiting both patients and our healthcare providers.”

How has this partnership improved the lives of your staff and patients?

“Since implementing Calvient’s tools, we’ve observed substantial improvements in patient care and staff efficiency. Calvient’s solutions streamline our workflows, allowing our team to focus more on patient interactions rather than administrative tasks.”


How do you see this partnership evolving?

“We see Calvient as an essential partner in achieving our long-term patient care goals. Their adaptable solutions and proactive support will help us stay at the forefront of healthcare innovation, enhancing the quality of care we provide.”

Looking Ahead

As OAC continues to expand its reach across Oklahoma, they are eager to build on these efficiency gains, working closely with Calvient to further elevate operational performance and patient care. Our shared vision is to empower OAC’s mission to provide accessible, high-quality rheumatology care. Together, we aim to drive greater advancements in efficiency and patient satisfaction, transforming healthcare delivery for years to come.

Learn More

Stay tuned for more stories that highlight individual successes at Oklahoma Arthritis Center, as we continue to showcase how this partnership is making a lasting impact on patients’ lives. To learn more about OAC’s services, visit their website.

For more information on Calvient’s solutions, book a meeting or contact us at contact@calvient.com.